Why I Stopped Using My Nexia GOLD 824 Thermostat

When we ripped out our 30 yr old heating unit and had a newer HVAC installed the one thing I wanted was a smart thermostat that I could control remotely. The brand of HVAC we purchased came with a Nexia Thermostat which was really nice. It was made solid and had many options like weather, schedules, reminders, weather radar, humidity levels and more.

This thermostat has a z-wave bridge built in as well which is great for home automation. At least that’s what I thought until it kept getting errors after adding only a few lights. Turned out that you must upgrade based on number of devices you add. So I went from $5 a month to now $10 to automate a couple lights. For a while I was OK with this but as time passed I became annoyed. I paid $399 for a smart thermostat with a bridge built in and now they want more and more money each month for me to do basic functions.

Finally the day came when I started getting errors about my lights not responding to my commands and the thermostat was offline while trying to remotely control it. I started looking for other hub options and discovered that some big name hubs were under $100 and no monthly fees.  So I broke down and purchased a new hub and thermostat for less than I’ve been paying Nexia over the past few years to automate a couple lights.

Some tips for Nexia would be to bring the cost factor down on their monthly fees. I mean I didn’t mind paying for it at first but once I started to add more than a couple devices it starts to not make sense. The interface to add devices also needs an update. You can’t see what’s going on behind the scenes.


About Tommy White 165 Articles
Tommy White is a Graphic Designer, Web Designer / Developer, IT Director and more, including Foodie Fanatic. "I enjoy helping others in times of need and live steadfast to the motto of paying it forward".

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