PRESS PLAY FlexCable™ & Customer Support

I figured I would let every know my experience with both the PRESS PLAY FlexCable™ and While browsing Facebook an ad appeared and it was for the cable mentioned. I looked it over and figured it would be a great addition to my vehicle when I’m out and about.

The ad was for which I had never even heard of. I went ahead and placed the order which arrived fairly quick. I used the item for only a couple of days, a couple of times, when it started falling over. After inspecting the item I found the plastic around the USB dongle to have expanded from the weight of the phone. I have a Samsung Galaxy S4 with no added weight, such as a case.

I notified MobStub within 9 days of the 15 required and they responded a few days later wanting pictures. I was busy running my businesses and dealing with client installations so it did take me a while to get the pictures to them, however I still notified them within the time frame.

MobStub closed my ticket within a matter of days. I reopened it and sent the pictures but was told in a short and sweet msg that I did not notify them within the 15 days of the item being delivered.

Needless to say they took the cheap way out and I’ll just shop else where now.

About Tommy White 165 Articles
Tommy White is a Graphic Designer, Web Designer / Developer, IT Director and more, including Foodie Fanatic. "I enjoy helping others in times of need and live steadfast to the motto of paying it forward".

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